Refund & Return Policy
Company: ONS LISTINGS
Brand: K6 Genuine Parts
Website: www.k6genuineparts.com
Last Updated: 05-12-2025
- Overview
We at K6 Genuine Parts (ONS LISTINGS) are committed to providing high-quality automotive components. If you are not satisfied with your purchase, this Refund & Return Policy outlines the terms under which returns and refunds are processed.
This policy is compliant with Consumer Protection Act 2019 and Consumer Protection (E-Commerce) Rules 2020 of India.
- Eligibility for Returns
- Damaged, Defective, or Incorrect Products
You may request a return if:
The product is damaged
The item is defective
You received the wrong product
Components are missing
Return Window: Within 7 days of delivery.
Evidence (photos/videos) may be required.
- Change of Mind or Unused Items
Return possible within 14 days if:
Product is unused
Packaging is intact
All accessories are included
Customer may bear return shipping costs for change-of-mind returns.
- Non-Returnable Items
Used or installed wiper blades
Products without original packaging
Items damaged due to misuse
Clearance/final-sale items
Returns requested after the return window
- Return Process
Contact us via the “Support” page
Provide order details and reason
Upload photo/video evidence (if applicable)
Follow return shipping instructions provided
Product inspection on receipt
Refund/replacement issued upon approval
- Refund Methods
Refund to original payment method
Replacement product
Refund Processing Time:
5–10 business days after return product inspection.
- Return Shipping Costs
ONS LISTINGS covers shipping for defective/incorrect items
Customer covers shipping for change-of-mind returns
- Contact
Email: onslistings@gmail.com
Phone: +91 9266 89 6466
Address: 704,7th Floor, Palm Court, M.G. Road, Sector-16, Gurgaon 122007, Haryana, India.